FAQ'S
FREQUENTLY ASKED QUESTIONS
We currently provide 4-9 day shipping times worldwide!
We're currently working on reducing this in the near future so stay connected by joining our club below by subscribing to our email list!
We currently provide a 30 day money back gurantee on all of our products!
To start this process, please contact us via email at GSCustomerService@hotmail.com for the quickest reply!
We currently have a 14-day return and exchange policy. This means you have 14 days after receiving your item to request a return or exchange.
Your item must be in the same condition that you received it, unused, with tags, and in the original packaging in order to be eligible for a return or exchange. Additionally, you will require a receipt or other documentation of your purchase as proof of it. Our products are checked for flaws or defects before delivery, we are unable to accept returns or exchanges for items that have flaws or damage. Please make sure you have chosen the correct option that is appropriate for you because some of our products come in a variety of different colours and sizes.
Please contact us at GSCustomerService@hotmail.com to start your return and exchange policy as soon as possible.
Refunds
Once we've received and examined your return, a member of our staff will let you know whether or not the refund was accepted. If accepted, a refund will be made automatically using your original payment method. Please keep in mind that this procedure may take some time for your bank or credit card provider to process the refund, as may the posting of the refund.
To contact someone from the AmmoSplash team, please contact us via email for the quikest possible responses!
Email to contact: GSCustomerService@hotmail.com
Please be patient as we currently are experiencing a very high demand of orders for our products!
If you have waited the full 14 days and still have not recieved your order, please contact us as soon as possible via email at GSCustomerService@hotmail.com.
Our team will do our best to respond as quick as possible!
To track your order, please visit our "Track Your Order" page & enter your tracking number!
Our Crystal Balls have the most simple installation.
1) Place the crystal ball onto the base piece.
2) Connect the USB/ Port into any compatible socket.
3) Switch on the crystal ball and enjoy the view!
Yes, please cover the crystall ball whenever it's not supervised as any light beams can cause fires when penetrating into the crystal balls.
PLEASE COVER WHEN NOT SUPERVISED/LEAVING UNWATCHED.